CANCELLATION POLICY

CANCELLATION POLICY

Note that under Scottish Law, reservations - even those by verbal agreement - are legally binding.

Intending Guests are advised to take out Travel Insurance. For example, adverse weather, particularly outwith the Summer season, can seriously disrupt ferry and flightschedules. In the event of cancellation, or of guests failing to takeup their accommodation, we are entitled to recover costs as per below.

If the booking is cancelled 30 or more days before arrival then an administration charge of £25.00 per room will be made.

If the booking is cancelled less than 30 days before arrival then the deposit will be forfeited.

If the booking is cancelled less than 10 days before arrival then a charge equal to the full booking amount will be made.

 

Loss/Damage to Property
 

Lost keys will be charged at £25.00. Rooms will be checked after departure and any breakages or damage will be charged to the person in whose name the booking was made. Orkneylodge reserves the right to charge for damage, missing or soiled items using a new for old policy.

 

Smoking Policy

We have a strict no smoking policy throughout the accommodation. Should you choose to ignore this, you will be asked to leave and will be charged for the entire length of your stay. In addition you will be charged £80 per contaminated room for specialist cleaning. There is an outside smoking area under the front porch.

 

By booking with us you are deemed to have accepted these terms and conditions.